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Engineering Team Playbook (1997)

The written norms and processes we introduced when forming the NMS engineering team — hiring rubric, one-on-one template, incident process, and definition of done.

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Engineering Team Playbook (1997)

The written agreements and processes from the NMS team's first year — the kind of documentation that prevents recurring conversations and makes expectations explicit.

Contents

  • hiring-rubric.md — criteria and interview questions we used for technical hires
  • onboarding-checklist.md — what a new developer needed to know in week one
  • one-on-one-template.md — agenda format for weekly one-on-ones
  • incident-process.md — how we handled production incidents (roles, timeline, blameless post-mortem)
  • definition-of-done.md — the shared standard a feature had to meet before it was considered complete